Our Policies

Privacy Policy

The information provided in this Privacy Policy covers your interactions on all areas of the website www.giftboxesbyelaine.com. We strongly believe in protecting your privacy, and it is our goal to allow visitors to provide as much or as little information as they feel comfortable. This Privacy Policy governs our use of the information, which you provide to us or we otherwise obtain in providing our services to you. This policy may change from time to time, so please check back periodically for the most current information. Information you provide today will only be used in accordance with the policy that is in effect as of this date.

Types of Information

Your Personal Information

www.giftboxesbyelaine.com collects personal information when voluntarily submitted by visitors in our surveys, orders or contact forms. Personal information is requested in order to process the request. This information may include your name, mailing address, phone number, e-mail address and other information. Any and all information collected by www.giftboxesbyelaine.com is used for internal purposes only!

General Information

When you visit www.giftboxesbyelaine.com , we collect general data including your domain name, the name of the web page from which you entered our site, which pages you visit on our site, and how much time you spend on each page. This general information does not include specific identifying information about you. www.giftboxesbyelaine.com may also use "cookie" technology to obtain non-personal information from online visitors. We log IP addresses for systems administration purposes. IP addresses are logged to track a user's session. We use this information to monitor and improve our sites, and we do not provide this information to outside parties.

Use of Information

Under no circumstances will we provide or disclose any collected information. We will at no time allow collected information to be sold, traded, or otherwise viewed by any third parties. GiftBoxesByElaine makes every effort to respect the privacy of our online visitors. Your credit card information is encrpyted and not available to Elaine or her assistant.

Secure Transactions

www.giftboxesbyelaine.com uses industry standard secure server software. Should the client provide us with sensitive information for any reason (such as credit card number), that information will be encrypted with industry standard SSL (Secure Socket Layer) technology.

Shipping Policy

We will be adhering to the following shipping policy (effective 12/1/2017): All standard domestic orders will be shipped via USPS Priority Mail and the standard shipping rates are based on product purchase totals. These rates are as follows (Add $10 for Hawaii & Alaska):

• $0-$38.00:        $ 4.95
• $39.00-$57.00:  $ 5.95
• $58.00-$78.00:  $ 6.25
• $79.00+:           Free Shipping

WE DO NOT SHIP INTERNATIONALLY AT THIS TIME.

All shipping charges will be calculated in the shopping cart portion of the website.

Return Policy

Returns will be accepted within 30 days of the shipping date of the order. Customers will receive a full refund (for undamaged goods) for the product total of the order (shipping costs will not be refunded).

You may return your undamaged goods to the following address:

Gift Boxes by Elaine
1035 Lombard St. #1
Philadelphia, PA 19147
Tel: 215.625.9389